Frequently Asked Questions

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How to Get a Screen Shot	If you are experiencing a problem with Windows Live Mail and want to send us a screen shot showing the problem, you can find the instructions for taking a screen shot by following this link.

Check Your Current Version	Before you submit a support ticket or post a comment, please make sure you're using the latest version of Windows Live Mail (client).

Submitting A Support Incident	When you need to work with a support specialist to resovle a technical issue that is preventing you from using the mail client, follow this link.

Windows Live and MSN Hotmail Support Space	For customers with questions about their Hotmail account, we have a separate support space for you.